| Troubleshooting
The cursor does not move
smoothly: · Remove the trackball inset ring. · Take out the track
ball. Wipe the ball and the rollers with a clean, lint-free cloth. · Reassemble
the trackball and inset ring.
The mouse is not detected:
· Make sure that the mouse is plugged into the right port. If using a
USB mouse, ensure that the USB hub driver is installed correctly. · You may
also have other mice or devices that conflict with the mouse. Try to remove
all other devices except for the RGO Mouse, then restart the computer.
The
cursor moves only a small distance when the trackball is moved: · Open
the “Control Panel” · Select the mouse icon and proceed to the “Motion” tab
· Adjust the “Pointer Speed” and/or “Acceleration” to a faster level.
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